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Contributor

Wednesday, September 25th, 2019 12:15 AM

DTV App VS Geni II Receiver HS17-500 Compatibility

Using iPhone XS Max and/or Apple iPad I have been unable to download from Geni II DVR recorded program to watch while on trip.

Seems to be problem having iPhone or iPad registered with Geni at home, as DTV App says, window with receiver in gray- not receiver on home network.

Sometimes IP address will connect briefly then validate IP fails-makes no sense?

I even tried using ether net cable from my internet router plug into ether cable on back Geni II Tower.

In Geni II Settings, Reconnect Connection box does not appear

ACE - Sage

 • 

46.4K Messages

6 years ago


@CFsdTX wrote:

Using iPhone XS Max and/or Apple iPad I have been unable to download from Geni II DVR recorded program to watch while on trip.

Seems to be problem having iPhone or iPad registered with Geni at home, as DTV App says, window with receiver in gray- not receiver on home network.

Sometimes IP address will connect briefly then validate IP fails-makes no sense?

I even tried using ether net cable from my internet router plug into ether cable on back Geni II Tower.

In Geni II Settings, Reconnect Connection box does not appear


Right. Back in March 2019 DirecTV removed the ability to remotely download DVR recordings. You must be connected to your home network when downloading recordings. 

 

Contributor

6 years ago

Thanks for your reply!

Very surprised & disappointed Direct TV App took away this option: not able to download to my iPhone XS Max Direct TV app couple of programs I have downloaded on Geni II Tower HS17-500, to watch while away from house for week or two when visiting family out of state or whatever reason.

Direct TV App for Apple products definitely should let me download from my Direct TV account thru their iCloud or server, not just from 2 T-bit hard drive on Geni II. 

ACE - Sage

 • 

46.4K Messages

6 years ago


@CFsdTX wrote:

Thanks for your reply!

Very surprised & disappointed Direct TV App took away this option: not able to download to my iPhone XS Max Direct TV app couple of programs I have downloaded on Geni II Tower HS17-500, to watch while away from house for week or two when visiting family out of state or whatever reason.

Direct TV App for Apple products definitely should let me download from my Direct TV account thru their iCloud or server, not just from 2 T-bit hard drive on Geni II. 


Yeah, that would be great. But it never worked well, so I think DirecTV gave up on that feature. 

 


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