Welcome to the DIRECTV Community Forums

Our contract with Disney has expired. We appreciate your patience while we negotiate to offer you more flexible channel lineups and all your shows and sports in one place. Please visit TVPromise.com and UnbundleDisney.com for more details.

B

New Member

 • 

10 Messages

Monday, July 15th, 2024 5:38 PM

DTV Stream not showing correct local channels

We are DTV satellite customers that use the DTV app via a Firestick on a secondary TV.  Our sattelite receiver and iPad reflect the correct local channels (Sacramento), but the app on the Firestick has recently switched to Reno.  It was working fine on Sacramento for many months, nothing was changed and it switched to Reno local stations, then it switched back to Sacramento and now back to Reno.  We have changed nothing on our account zip code mailing address.

Any ideas on how to correct?

ACE - Expert

 • 

5.8K Messages

2 months ago

Since you are a satellite subscriber, you need to post in the DirecTV forum. This forum is for the DirecTV Stream service, which is not related. Moving to DirecTV.

New Member

 • 

10 Messages

2 months ago

Thank you!


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.