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Tuesday, September 17th, 2019 5:11 AM

Error 0066:No account retuned from UPDA

I am trying to watch a show on my TV, though my A&E app. I'm signed into my ATT/Direct TV and I keep getting the above listed error. Prior to the error 0066 it says Authentication Error. Can I please get some help?

Thanks in advance,

Lisa 

Community Support

 • 

255.1K Messages

6 years ago

Hi There @Madskills60,

 

Thank you so much for posting, we can help you.

 

Just to make sure that you are logging in with right credentials, we ask that you reset your password.  You can do so with the fore mentioned link.

 

Also, if you can clear the app cache and cookies and uninstall and reinstall the app.

 

Please let us know.

 

Matthew, AT&T Community Specialist

 

 


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