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Sunday, January 17th, 2021

Error unknown error direct tv app

I keep getting an error unknown error message when I try logging on my direct tv app. When I try to manually log into any tv app with my subscription, it shows the log in screen and it says that my account isn’t active. I have contacted customer service 2 times went through all troubleshooting for 2 hours each phone call its ridiculous and no solution yet. Does anyone have any ideas how to resolve?

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Community Support

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255.6K Messages

5 years ago

We're here to help with your DirecTV app, @Rghnrqz.

To further assist you with your account specific concerns, please provide your account number, full name and best contact number.

Looking forward to working with you!

 


**For your security, this thread is now private. Only the original poster will be able to access and post on this thread.**


Elmi, AT&T Community Specialist.


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