New Member
Error while trying to use DirecTV credentials to stream live TV on laptop
Has anyone received an error message (like the one below) when trying to logon using DirecTV credentials to major websites like ESPN, FOX News, CNN, etc. and watch live TV l?
I've been streaming in this manner for years and received this message for the first time a couple of days ago. Since then I've spent 5 hours over the course of 2 days on the phone with 6+ different customer support representatives and still no solution. The management of the issue has been nothing short of incompetent.
So, if you get this error, consider yourself screwed.
DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
We're here to help with your DirecTV, @SG_11.
Are you getting this error message on any other device? Are you streaming using the DirecTV app?
Try this and let us know if it helps.
Elmi, AT&T Community Specialist.
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SG_11
New Member
5 years ago
I tried that early on and it didn't work.
On Friday (9/25) Case # L58418634 was issued. I was told someone would get in touch with me via call or e-mail and no one has reached out as of today, Monday (9/28).
However, the problem was randomly fixed over the weekend, but I don't know how it was fixed and no one has followed up.
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DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
@SG_11.
Thank you for the update and we are glad your issue has been resolved. Feel free to reach back out if you have any other questions or concerns.
Thank you for choosing AT&T.
Elmi, AT&T Community Specialist.
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