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Sunday, September 27th, 2020 9:09 PM

Flashplayer

When I lof onto Direct TV on Mac Book Air, it askes me to refresh flash player, which Idid ut wtill get the same pront when I try t watch Direct TV om lp top

New Member

5 years ago

Any help out there?

New Member

5 years ago

Direct TV asks me to upload flashplayer every time Ilong in, I do thatand still nothing, just get the same prompt

 

Community Support

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255K Messages

5 years ago

We are here to help with your inquiry, @mpcputt,

 

Are you currently using a Mac OS?

  • Mac OSX Catalina has done away with the use of 32 bit applications.
    • What does this means?
      • If you have Catalina OS. You are unable to use any 32 bit applications like DirecTV player or Flash.
    • What can you do?
      • If you have backed up the OS, you can use Mac's "Time Machine" to revert back to an OS which will work with 32 bit applications.

What are we doing about it?

  • We are currently working on a 64 bit version of the DirecTV player.
    • Unfortunately, this will mean you will not be able to access DirecTV player using Mac OS Catalina till it has been completed.

Are you using a Windows or Linux OS?

Let us know if this helps.

 

 

Max, AT&T Community Specialist

New Member

 • 

3 Messages

4 years ago

ATTHelp, how is that 64 bit player going? I can't stream online using the most secure Apple OS (Catalina), but really would like to.


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