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2 Messages

Saturday, August 12th, 2023 2:35 PM

FOX and NBC

Our area has been without our local FOX channels for almost a year and it is way beyond time for you to put an end to this.  We are the ones suffering, not Directv and we are the ones still paying you every month for services not being rendered.  Now that you no longer have the NFL TICKET, which we had from the beginning, we don't even have FOX to watch the games on.

We have now lost our local NBC stations also.  Why do you expect us to continue with Directv?  We are now paying for two networks that we don't get, your one time $10 credit is not worth anything to us as end users.

Directv needs to put its customers first and settle these disputes quickly so you don't loose anymore customers.  When Directv started it was an excellent service but in the last couple of years we are thinking about going with someone else, anyone else other than Directv.  

I'm doubt we will receive any good response from Directv as it appears you really no longer care about your customers.

ACE - Sage

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46.1K Messages

1 year ago

It's up to the network owners to "put an end to this". They're the ones that pull your stations from DirecTV. Sadly, the same thing happens to other service providers, so switching providers won't really help. Lobby the network owners that continually jack up the $$$ they demand from TV service providers, causing everyone's rates to go up and up and up. 

In the mean time, perhaps you can use an off-air antenna?

2 Messages

1 year ago

Juniper,

"This is a public forum of other customers."  You are correct but we ARE customers and have been a long time.  As to some of your other comments for people in their late 70's TV can be important.  

Apparently you do not mind being charged for a service or product you are not receiving.  

You are intitled to your opinion. 

ACE - Expert

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20.6K Messages

1 year ago

You are receiving service as DTV is delivering channels by satellite, there is never a guarantee what channels DTV sends you.  


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