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1 Message

Saturday, February 11th, 2023

Fox news sign in error

I go to the foxnews app.

I choose Watch TV.

I choose DirectTV as my provider.

That takes me to the log in ATT screen.

I enter my email and password.

"SIGN IN ERROR" Looks like you've tried to sign in unsuccessfully too many times.  Recover your ID or reset your password to continue.  Care Code: 205.2

I then hit "Forgot Password"

I enter my ATT email and last name.

I get a code via email from ATT to reset the password.

I set a new password.

It sends confirmation that my password is reset.

I go back to sign in and the SIGN IN ERROR repeats!

Fix it!

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Community Support

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255.7K Messages

3 years ago

Hello, there. Thank you for bringing this to our attention. DIRECTV wants you to enjoy our services in all ways possible. We want to keep your information safe. We temporarily locked your account after too many unsuccessful sign-in attempts. Your user will be locked for 24 hours. After those 24 hours, try again, and please let us know through a PM if you can access the app. Mayra, DIRECTV Community Specialist


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