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Archbean's profile

Contributor

Thursday, October 10th, 2019 12:21 AM

Fox Sports Southwest not showing up

My Direct tv was installed Monday. Many of the initial issues I had were solved by waiting, but my Fox Sports Southwest channels are still showing To Be Announced.

Community Support

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20.4K Messages

5 years ago

Hi @Archbean,

 

We're happy to help!

 

Typically, resetting the receiver helps refresh the Guide so that all of the channels list the available programming. You should give it a try!

 

If FSSW still won't load, you'll want to sign in to the Troubleshoot and Resolve Tool to run diagnostics on your service to see if there's a deeper issue that's causing this and find a solution. 

 

Just select DirecTV under the TV tab to get started.

 

We hope this helps. Let us know if you still need assistance!

 

Aminah, AT&T Community Specialist


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