New Member
•
5 Messages
freezing and pixelating constantly!
My tv is constantly freezing and pixelating. I miss chunks of the shows and the picture distorts. This is very irritating!! Anyone else having this problem and what can I do about it? Thanks
litzdog911
ACE - Sage
•
46.4K Messages
3 years ago
Need more info ....
What DVR/Receiver model number(s)?
Do all of your DVR/Receivers do this?
What channel(s)?
Live TV, recordings, or both?
Any on-screen error messages?
How is the DVR/Receiver connected to your TV?
What troubleshooting have you tried so far?
0
0
dontseeme
New Member
•
5 Messages
3 years ago
I tried to find out what dvr model I had and could not find it
yes, all 3 tvs do the same thing
many different channels
live tv
no error messages
wired to my tv
could not find any troubleshooting to do, tried to chat and it would only give me the stupid virtual assistant - worthless!!
I also have all kinds of trouble signing in to my account, it actually locked me out. I finally was able to change my password and when I tried to sign in to find out what dvr model I had, it kept telling me that was the wrong password!!
I have really had my fill of directv and at&t
0
0
DIRECTVhelp
Community Support
•
255K Messages
3 years ago
Hey @dontseeme, we want to help with your TV and login issue.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message inbox (it's the chat icon next to the bell icon on the upper right corner of the Forums)
Joan, DIRECTV Community Specialist
0
0