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freezing pixels on tv screen
even in clear weather, there is often an occasion where the pixels freeze and causes interruption in the picture. Just like when we have bad weather... what causes this, and what can I do to fix it?
DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
We'd love to help you with your watch experience, @dlgehee.
Did you reset your receiver and DVR? Are you experiencing this on live TV or recorded shows?
To get started, we suggest that reset your directv equipment, by pressing the power button on the front panel or unplugging the power cord form the outlet for 10 -15 seconds and plug it back to see if that helps.
You can also view this great article to get tips on how to refresh your DIRECTV equipment, let us know if this helps.
We're here if you need anything else!
Yetty, AT&T Community Specialist
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