Contributor
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Guide not working with Genie remote on AT & T Direct TV
My guide button does not work. Other forum posts state to press the Guide button at the same time with the AT & T button but do not know where the AT & T button is located. My Direct TV DVR box is model number HR44-700
litzdog911
ACE - Sage
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46.4K Messages
5 years ago
If replacing the batteries doesn't work, then try resetting the HR44. If that still doesn't work, then replace the remote. It's free if you have DirecTV's Extended Protection Plan, otherwise much cheaper on Amazon.
Not sure where you heard about pressing the AT&T and Guide button, but that's not a thing.
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