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2 Messages

Sunday, March 13th, 2022

HBO On Demand

How do I access HBO on Demand. If I hit "On Demand" CBS, ABC, etc., come up, but no HBO. I am a subscriber. The menu from the "On Demand" Choice does not list premium channels.

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ACE - New Member

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5.2K Messages

4 years ago

Have you tried changing the channel to 1501 (HBO On Demand) ? If you receive an error about not getting HBO with the package, refresh authorizations to your receivers online at directv.com/refresh

New Member

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2 Messages

4 years ago

Thank you for your reply and suggestion Detuch254!

1501 took me to HBO on Demand. Thumbs up on that, but when I click on any of the sub-categories, it just keeps saying "searching for matching programs" and nothing ever comes up.

There are four choices on the right with pictures in a box. If I select one of the four choices on the right, it says, "Receiver not ready. This receiver is not ready for downloads. This may take up to 3 hours." I have restarted the receiver and the modem.

I will run a system test, but don't want to now as programs are recording.  Any other ideas if that doesn't work?

Community Support

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255.6K Messages

4 years ago

Hi @2Seefun, we want you to access to the most popular On Demand content.


You can get all the info about how to access the HBO programs
here.

And to make sure you have full access to this content at home, let's work on 
Refresh your DIRECTV service and equipment.

Veronica, DIRECTV Community Specialist 

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