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history channel missing
missing history channel
Question
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Updated
3 years ago
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Responses
NEED HELP?
DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hello @bkoponen.Thank you for reaching us.
I'm sorry you lost this channel, we attempted to contact you to prevent interruption, but I know these types of things can be easy to miss. We can help you get the channel restored.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
Catalina, DIRECTV Community Specialist
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bkoponen
New Member
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3 Messages
3 years ago
The website said the channel was restored but is not there yet. Perhaps I must restart the receiver?
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hello @bkoponen, thank you for sharing the update about the History channel issue.
It's necessary to reset the receiver to make sure the channel will be back, it can take up to 24-48 hours while the channel is reflected. Please check this article with information of how to reset the receiver, so you can get it once it's activated again.
Please let us know how it goes.
David, DIRECTV Community Specialist
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epremo
New Member
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1 Message
3 years ago
Can i get a representive!!! im missing the history channel too!!!!
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hi @epremo, we are here to help.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)
Vanesa, DIRECTV Community Specialist
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bkoponen
New Member
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3 Messages
3 years ago
After waiting a couple of days I got connected with someone on the phone who got the channel working again.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
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