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New Member

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3 Messages

Wednesday, March 23rd, 2022 1:39 AM

history channel missing

missing history channel

Community Support

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255K Messages

3 years ago

Hello @bkoponen.Thank you for reaching us.

I'm sorry you lost this channel, we attempted to contact you to prevent interruption, but I know these types of things can be easy to miss. We can help you get the channel restored.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Catalina, DIRECTV Community Specialist

New Member

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3 Messages

3 years ago

The website said the channel was restored but is not there yet. Perhaps I must restart the receiver?

Community Support

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255K Messages

3 years ago

Hello @bkoponen, thank you for sharing the update about the History channel issue.

It's necessary to reset the receiver to make sure the channel will be back, it can take up to 24-48 hours while the channel is reflected. Please check this article with information of how to reset the receiver, so you can get it once it's activated again.

Please let us know how it goes.

David, DIRECTV Community Specialist 

New Member

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1 Message

3 years ago

Can i get a representive!!! im missing the history channel too!!!!

Community Support

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255K Messages

3 years ago

Hi @epremo, we are here to help.

 

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

 

Vanesa, DIRECTV Community Specialist

New Member

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3 Messages

3 years ago

After waiting a couple of days I got connected with someone on the phone who got the channel working again. 

Community Support

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255K Messages

3 years ago

Glad to hear your History channel is working again. If you have any other question or concern, do not hesitate to reach us back.
 
Karen, DIRECTV Community Specialist

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