New Member
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3 Messages
How do I get NFL Sunday Ticket when I am unable to get Directv?
There are too many trees blocking the line of sight so the technician was unable to install a dish. According to the technician and the NFL Sunday Ticket website I should be able to get a streaming version but when I go to https://nflst.directv.com/ it says my address is not eligible. I've made numerous calls to directv who tell me they can't do anything. Super frustrating.
shannon02
ACE - Expert
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21.3K Messages
4 years ago
Provided the tech sighted no LOS on the work order then it takes a while to update the list, keep trying.
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jerehall
New Member
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3 Messages
4 years ago
Ah, ok. Nobody I've talked to at directv seems to know this. They kept telling me to "call sunday ticket" when every contact number on their website is directv.
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nabukl
ACE - Professor
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2.4K Messages
4 years ago
Call back and ask the rep if the work order was canceled for "nlos" not all techs cancel the work order as "nlos". Also make sure the sales order was canceled as nlos, just like the techs some csrs will pick any reason other than nlos to cancel the order most have no clue how significant the reason for canceling is. (It's not properly trained either)
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jerehall
New Member
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3 Messages
4 years ago
Thanks, I'll try and check but honestly. . .so many phone calls and nobody there seems to have even slight understanding of how this works. I've literally had a supervisor tell me to call the NFL.
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