New Member
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4 Messages
How to get rid of this message -"want to restart this program"
Certain channels show this message when first changing - "want to restart this program? Press << to connect Genie to the Internet". I do not have internet access. This message has been showing on many channels for over two months. It stays up for 10 seconds, blocking content on the lower part of the screen. How can I get rid of this setting/message?
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
2 years ago
Unfortunately, you can’t. It definitely can be annoying sometimes, I agree.
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SpamRP4
New Member
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4 Messages
2 years ago
Thanks. I'm getting a lot of pressure to leave DirecTv because of this. They could limit the message to one month only or once a day if customer satisfaction is a corporate goal...
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shannon02
ACE - Expert
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20.6K Messages
2 years ago
Pressing the "exit" button may remove it until the next time.
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SpamRP4
New Member
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4 Messages
2 years ago
Thanks, that's what I have to do - about 55 times a day. When looking at ESPN, it blocks the statistics on the bottom and I have to reverse the show if I want to learn what was blocked. Too many button pushes...
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SpamRP4
New Member
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4 Messages
1 year ago
No change to this problem. Thanks,DirecTv.
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