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sharcast's profile

Tutor

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7 Messages

Sunday, April 24th, 2022

How to register a mobile device.

I have an HR44. I am trying to register so i can use the app for my playlist and live tv. Having issues. My DVR is on an ethernet connection while my mobile devices are on a Wi-Fi connection. I assume that means they are not on the same network. Is that my issue?

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ACE - Sage

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46.7K Messages

4 years ago

Your home ethernet and WiFi networks should be the same network. 

What exactly is happening when you try to sign into the mobile app?

Tutor

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7 Messages

4 years ago

Thank you for the quick response. I again used the instructions and did connect my mobile device to the receiver this time. I found and input the IP Address. So no issue in the house within my network. Again, thank you for confirming the ethernet and wifii should be the same. 

Dennis


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