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203 Messages
HR44 Software Update 6/4 0x1ab7
Hello everyone. My HR44 had a software update on 6/4/2024 0x1ab7
When you hit menu and get into the what's on now or playlist section I see that the color has changed from black to navy blue it looks like.
Not sure why the changed the color and was wondering if anybody else's changed too.
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
4 months ago
Looks like most are getting the update as well.
https://www.dbstalk.com/threads/why-did-my-genie-suddenly-get-the-blues.233216/
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detuch254
ACE - New Member
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5.2K Messages
4 months ago
I’ll check an HR54 when I get home.
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DIRECTVhelp
Community Support
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21.3K Messages
4 months ago
Hi, @CobbTotem3. Thank you for reaching out to us. We will verify this concern and will get back to you as soon as we receive an update. Sophie, DIRECTV Community Specialist
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CobbTotem3
New Member
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203 Messages
4 months ago
@DIRECTVhelp It was an all black background but the most recent software update has changed the color. You can see in the link I provided that shows a picture of it.
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CobbTotem3
New Member
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203 Messages
4 months ago
Thank you for the feedback @detuch254 and help.
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DIRECTVhelp
Community Support
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21.3K Messages
4 months ago
Hi, @CobbTotem3. Based on our team's response, this change is part of a recent update impacting our customers. Thank you for bringing this to our attention. DIRECTV appreciates you. Kim, DIRECTV Community Specialist
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CobbTotem3
New Member
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203 Messages
4 months ago
@DIRECTVhelp Please go back to the all black background.
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DIRECTVhelp
Community Support
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21.3K Messages
4 months ago
We value your feedback, and DIRECTV appreciates our customers' recommendations. We will forward this to the appropriate team for review. Kim, DIRECTV Community Specialist
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CobbTotem3
New Member
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203 Messages
4 months ago
@DIRECTVhelp Thank you.
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