Teacher
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2 Messages
I am getting a 771 error code
I am getting a 771 error code on both of my TV's. What happens is that DirecTV moves to the internet and continues to broadcast the picture. Is this a problem? Is my satellite dish no longer connecting with the satellite? My dish was temporarily moved to put in a new roof. Can this be the cause of streaming all the time? If so, is there a phone to connect me with DirecTV to get someone out to my house? Thanks
Accepted Solution
teetertotter
ACE - Teacher
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680 Messages
3 months ago
This will help: DIRECTV error code 771 | DIRECTV Support
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Accepted Solution
mustraline
Teacher
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2 Messages
3 months ago
You’re spot on. A technician is arriving to reset the dish. Thanks😊👍👍👍👍
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shannon02
ACE - Expert
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20.4K Messages
3 months ago
The dish needs to be aligned because it was moved. DTV's number for the last 30 years 1-800-531-5000.
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