Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Sunday, April 25th, 2021 12:47 PM

I can watch CNN and HLN on my hotel t.v.; but I cannot watch FOX News without 771 Error Code

I have been watching FOX News on my hotel t.v. for a for months. Recently, I noticed that there is a "771 Satellite Signal Issue" when I try to watch FOX News. CNN and HLN do not have this error message. Can this problem be fixed? I am in the Longmont/Denver area near Interstate 25 and Highway 119.

Employee

 • 

34K Messages

4 years ago

That’s a hotel issue and since it’s a commercial account and your not the owner directly wouldn’t help anyways the hotel corporate office will need to work with directv 

4 years ago

The problem was fixed within 12 hours of the time I posted the problem on this forum. I did not contact the hotel about the problem. So it was obviously a problem with the satellite, like I said.


NEED HELP?