New Member
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1 Message
i paid for a ppv but it didn't show up on my tv
I have used my phone to order PPVs before with no problem . I ordered a PPV yesterday for a program airing tonight. The program won't show up on my TV. Reply texts after I confirmed my order said "thanks for your order" and "this order will be charged to your account." I try to reorder but nothing happens. I just want to make sure i don't get charged for something I couldn't watch.
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi @KWW19, thanks for reaching out to us.
We want to help you out checking the unwanted charges. To better assist you and to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We will be there waiting for your answer.
Catalina, DIRECTV Community Specialist
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