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New Member

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28 Messages

Wednesday, May 31st, 2023 7:21 PM

KERA channel 13 Dallas-transmission flashing in and out...continued:

I noted conversation on this subject was closed. I was wondering how everyone is doing with their transmission. We had good reception for at least 10 days and as of Sunday it's back to the flashing. I hope it'll magically get back to normal! 

Community Support

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254.4K Messages

1 year ago

Let's investigate why you're experiencing flashing in and out issues with your Dallas- transmission. Please check your PM to gather more information and help you out. Erika, DIRECTV Community Specialist

New Member

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2 Messages

1 year ago

it's back! KERA is blacking out again every few seconds. After days of a good clear signal we are back to unwatchable. How did they lose the recipe this fast.

New Member

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1 Message

1 year ago

We are in Celina and having the same issue - flashing in and out.  It was fixed about a month ago and all was well, but now it is back even worse!

New Member

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28 Messages

1 year ago

We are in McKinney, and exactly the same thing! 

ACE - Expert

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14.1K Messages

1 year ago

Still the same problem here in Allen. KERA has already said this is their problem so I don't know why DirectvHelp is bothering to post. They obviously don't read the forum messages

ACE - Sage

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46.1K Messages

1 year ago

KERA still has this alert on its website. It's not unique to DirecTV. It's up to them to get this fixed.

ALERT: KERA is aware that a number of viewers who access KERA TV through DirecTV and other cable providers have been experiencing ongoing technical difficulties. Our engineering team is doing all that is in their power to resolve this issue. We appreciate your patience!

New Member

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2 Messages

1 year ago

I'm not sure that alert ever came down during the time it was fixed. Does anyone know?


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