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Monday, June 21st, 2021 12:22 PM

live streaming

I can live steam espn and it's affiliates but can not stream anything else.  Why is that? When trying to stream anything else, it stops loading at 85%.

Community Support

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255K Messages

4 years ago

Hello @rstikesjr, thanks for reaching out to us.

To better assist you in this matter, please provide us more information on this:

  • What device are you using to stream?
  • Do you see any error code/message on the screen when this happens?

In the meantime, please try resetting your receiver by pressing the red reset button or by unplugging the receiver's power cord, waiting for 15 seconds and plugging it again. If you are streaming from a web browser, try clearing the cache and cookies from the settings or use a different browser. 

You can also refresh your DIRECTV channels and service here.

Please let us know if this helps.

Prapti, AT&T Community Specialist.


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