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Contributor

Thursday, September 26th, 2019 10:05 PM

Loosing too much and not gaining a thing

I have been a loyal customer for over 20 years.  I have the most expensive package that you have but every time I turn around I am loosing more channels. If I can’t watch the CW, CBS, and all of the other channels that you are cutting out, what’s the point? You are constantly cutting channels but my bill is exactly the same. You offer new channels but expect me to pay extra for them. My question is,” what are you offering that is so much better than Spectrum, Comcast, or Dish that should make me want to continue being a loyal customer “? This is really getting ridiculous.

ACE - Expert

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21.1K Messages

6 years ago

The owners of those channels removed their feed not DTV.

ACE - Sage

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46.4K Messages

6 years ago


@EdwardLJones wrote:

I have been a loyal customer for over 20 years.  I have the most expensive package that you have but every time I turn around I am loosing more channels. If I can’t watch the CW, CBS, and all of the other channels that you are cutting out, what’s the point? You are constantly cutting channels but my bill is exactly the same. You offer new channels but expect me to pay extra for them. My question is,” what are you offering that is so much better than Spectrum, Comcast, or Dish that should make me want to continue being a loyal customer “? This is really getting ridiculous.


The crazy thing is that is also happening way too often to all TV providers, including Spectrum, Comcast and Dish Network. Check this out ....

https://www.americantelevisionalliance.org/wp-content/uploads/2019/04/Retrans-Blackouts-2010-2019-.pdf

 

And it's getting worse every year!  Greedy station owners are killing the cable/satellite TV industry.  

Since 2010, millions of Americans have seen dark screens instead of watching their favorite channels due to more than 1,000 broadcaster-initiated blackouts. With 230 blackouts, 2019 is the worst year for TV blackouts on record.

230 blackouts in 2019 – Retrans Fees: $11.7B (estimated)
165 blackouts in 2018 – Retrans Fees: $10.5B
213 blackouts in 2017 – Retrans Fees: $9.3B
104 blackouts in 2016 – Retrans Fees: $7.9 B
193 blackouts in 2015 – Retrans Fees: $6.4B
94 blackouts in 2014 – Retrans Fees: $4.8B
119 blackouts in 2013 – Retrans Fees: $3.6B
90 blackouts in 2012 – Retrans Fees: $2.4B
42 blackouts in 2011 – Retrans Fees: $1.7B
8 blackouts in 2010 – Retrans Fees: $1.2B
** Retrans fees in $billions based on data from SNL Kagan

 

 

 

Contributor

6 years ago

I just phoned ATT to register my complaint about lost channels.   I am seriously thinking of changing providers:  why pay this monthly bill when I can't get such major channels as CBS and FOX!   I'm a huge baseball fan and the thought of not being able to see the World Series in my own home has me really MAD!!!!!

 

I pay for NFL Sunday ticket but because the Broncos were on FOX last Sunday,  it was a total waste!! The Broncos game was blocked. went to our local bar and their FOX was blocked too. Grrrrrrrr.

the customer service person took my complaint but only gave me the party line about "negotiations",  etc.   I told him that AT& T has the most at risk:   I don't pay money to FOX,  but I do to AT&T and have the power to vote with my feet. (walking away from the service) 


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