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rlmyers's profile

Scholar

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151 Messages

Tuesday, April 2nd, 2024 6:21 PM

Max FireTV DTV streaming app no video, but audio

Started using the streaming app as a backup to my DirecTV Sat.  Just downloaded and having issues where when watching live TV or streaming no video, audio is fine.  This is annoying.  The fix is I have to log out of the app and log back in.  I have no other issues with any of my streaming apps on FireTV.  What is going on with DirectTV streaming?

Community Support

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19.6K Messages

12 days ago

We're sorry you're having issue with streaming app. Visit https://www.directv.com/support/article/000080503 for quick troubleshooting steps. Roland, DIRECTV Community Specialist

Scholar

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151 Messages

12 days ago

What does that have to do with my issue????????????  It has nothing to do with it⁄

Community Support

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19.6K Messages

12 days ago

We're sorry if that's not the answer you're looking for. Let's meet in a DM, so we can further investigate and get this fixed. Roland, DIRECTV Community Specialist


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