Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

rlmyers's profile

Scholar

 • 

159 Messages

Tuesday, April 2nd, 2024 6:21 PM

Max FireTV DTV streaming app no video, but audio

Started using the streaming app as a backup to my DirecTV Sat.  Just downloaded and having issues where when watching live TV or streaming no video, audio is fine.  This is annoying.  The fix is I have to log out of the app and log back in.  I have no other issues with any of my streaming apps on FireTV.  What is going on with DirectTV streaming?

Community Support

 • 

254.6K Messages

9 months ago

We're sorry you're having issue with streaming app. Visit https://www.directv.com/support/article/000080503 for quick troubleshooting steps. Roland, DIRECTV Community Specialist

Scholar

 • 

159 Messages

9 months ago

What does that have to do with my issue????????????  It has nothing to do with it⁄

Community Support

 • 

254.6K Messages

9 months ago

We're sorry if that's not the answer you're looking for. Let's meet in a DM, so we can further investigate and get this fixed. Roland, DIRECTV Community Specialist


NEED HELP?