Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Mentor

 • 

70 Messages

Saturday, November 26th, 2011 1:21 PM

Media share not available anymore

Until today I have always been able to access the media files on my pc thru my DTV receivers.I would click menu and there would be a selection saying"photos,music,video"Today that selection is not available on any of my 3 HDdvr boxes.I have had the same router for a year now and it has always allowed access to my pc from the dtv boxes.Any suggestions?

Major city/state near you:Charlotte,NC
ZIP Code:28625
Receiver Manufacturer:DIRECTV
Receiver Model:HR24
Date/Time/Duration of problem:11/25/11
Channel(s) where problem is occurring:na
Do you have a Single Wire Multiswitch?:Yes

Teacher

 • 

13 Messages

13 years ago

Okay, I'm a nube, but will take a shot...

 

Router could have problems if running the network wireless;  age doesn't matter with them.

 

I am disabled and knock stuff loose all the time. Some time just a reboot works; can't hurt.(HD DVR & than PC's also.)

 

I have only had that disappearing  selection problem with things that radically affect the PC or have them off.

 

Sorry I couldn't do more as that would surely tick me off too!

 

I suppose someone with better Media Share skills will be along shortly.

 

Good Luck! Smile

Mentor

 • 

70 Messages

13 years ago

router's fine since I can still access internet for on demand.

Teacher

 • 

13 Messages

13 years ago

Hmm... sounds software or permissions related, but if its not a hardware issue I can't think of anything right now. Truly a mystery here though too.

 

Perhaps one of the Media Share Wizards in this forum will solve it. (I need to know too now!)

Expert

 • 

20.7K Messages

13 years ago

Quote: Originally Posted by lowessnipe 

Any suggestions?

I'd guess some change in your computer.  Try disabling both your firewall (make sure you don't have 2 running) and your virus program and do a red button (inside card door) reset of one of the HD DVR's.

Mentor

 • 

70 Messages

13 years ago

just bought a new security suite.thats what the problem was.after disabling it,media share function worked again.now just have to figure out how to configure this firewall to allow media share.

Expert

 • 

20.7K Messages

13 years ago

Generally speaking if you play a song in Mediashare (so that program flow is active) and enable the firewall at the same time, the firewall will see the Mediashare as friendly and allow it.

Mentor

 • 

70 Messages

13 years ago

I temp disabled firewall,rebooted hddvr,selection for music,photos,video reaapeared.I selected some music and started playing it.as it was playing i renabled the firewall.made it through that 1 song but then got message saying folder empty which it isnt.I also tried the firewall in the teaching mode forcing me to give permission for media share which i di and told it to remember my action.now the music,photo,video selection just says unable to access media

Scholar

 • 

345 Messages

13 years ago

I'd say you need to configure that firewall manually for the Windows Media Player process, I think its called wmpnetwk.exe.If you security suite has logging, look through there to see what parts are being blocked.


NEED HELP?