Contributor
•
2 Messages
Missing Episode 7 Homeland
I am trying to find Episode 7 of Homeland and it didn't record and it's not On Demand. All the other episodes are On Demand. Anyone know where I can find it to watch it?
Contributor
•
2 Messages
I am trying to find Episode 7 of Homeland and it didn't record and it's not On Demand. All the other episodes are On Demand. Anyone know where I can find it to watch it?
dcd
Expert
•
20.7K Messages
13 years ago
That episode is missing on my system as well. Showtime provides a system to report missing episodes wherein they will work with Directv to get the situation corrected. See link.
https://sho.custhelp.com/app/answers/detail/a_id/1219/session/L3RpbWUvMTMyMjc1MDM4Ni9zaWQvLURBSml2S2s%3D
0
0
rcrm1956
Contributor
•
2 Messages
13 years ago
Thank you so much. I just did that. I hope they get it on there soon!
0
0
dcd
Expert
•
20.7K Messages
13 years ago
Yes, I'll be interested to see if the "fix" in fact works. Post back if it shows up if you will.
0
0
eeluk14
Tutor
•
10 Messages
13 years ago
still missing. my life is on hold.
0
0
dcd
Expert
•
20.7K Messages
13 years ago
Unfortunately you can't watch it online as Directv has not partnered with Showtime for their Showtime Go feature. Do you know anyone with Comcast premium TV service? That would gain you access to watching the episode on the Showtime website.
0
0
eeluk14
Tutor
•
10 Messages
13 years ago
Response Via Email(Cameron Green) - 12/07/2011 10:06 AM
Your information has been passed on to our engineers, who will be investigating this matter with your local operator. However, due to the complex nature of these technical difficulties, the coordination with your provider necessary for resolution, and the quantity of complaints received daily, it is often not possible to pinpoint the exact nature of each problem or to identify a timeline for resolution. We work to resolve all such complaints as quickly as possible.
Thank you again for bringing this to our attention.
Sincerely,
Showtime Customer Service
0
0
vspad
Tutor
•
7 Messages
13 years ago
I had the same problem. I searched for this episode using the menu key and found it showing on Showtime 2. The episode aired this past Saturday so I scheduled to record it two weeks before and I finally got passed the road block. Sounds like Showtime's customer service is just giving you the run-around. The episode is called The Weekend.Searching and waiting for it may be your only chance to see it.
P.S. It's worth the wait!
0
0
eeluk14
Tutor
•
10 Messages
13 years ago
I just watched it on ch131.com. Sans closed captioning 😞 though.
It is a crucial episode.
0
0
silvrfish8
Contributor
•
1 Message
12 years ago
Episode 8 and episode 10 are now missing. How did you get this issue fixed??
0
0
eolson21
Contributor
•
2 Messages
12 years ago
Hi there silvrfish8-
I joined this forum specifically to provide some info to my fellow Homeland fans -- I was actually on hold with DirecTV tech support when I came across this thread and your message. Figured it COULDN'T be a problem just on my end if someone else out there was missing the exact same 2 episodes (and the tech guy agreed -- he was gonna have me do a reboot but admitted that probably wasn't the issue).
Unfortunately you'll have to go through ShowtimeAnytime.com (using your same DirecTV username and password) -- eps 8 and 10 are available there. Very annoying because I'm assuming like you, I wanted to watch on my TV, but desperate times call for desperate measures...
DirecTV's onDemand system simply pulls from Showtime, so it's a problem on Showtime's end with what feeds they're pushing out to partner systems. I figured it's quicker just to watch the episodes in question on my laptop through Showtime's site than try to get the issue resolved in another way.
Hope this helped!
Erika
0
0
dcd
Expert
•
20.7K Messages
12 years ago
Note that when this thread originated Directv and Showtime had not yet partnered for Showtime Anytime. They subsequently have and as posted the missing episodes are available and play back just fine.
0
0