Contributor
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3 Messages
movie downloads
I am tying to download a movie from the directv cinema. It says it is downloading but when I go to watch it, it is a black screen, any help?
Contributor
•
3 Messages
I am tying to download a movie from the directv cinema. It says it is downloading but when I go to watch it, it is a black screen, any help?
peds48
Expert
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32K Messages
13 years ago
which movie are you trying to download? try setting the resolution to 1080I or 720p. see if that helps.
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sfbarpilot4
Contributor
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3 Messages
13 years ago
crazy, stupid, love...
i was able to download a tv show...
they said something about internet connection speed maybe not being enough...does that make sense? if i get faster internet, it will still be a wireless connection...will the wireless be faster if the connection is faster??
thanks
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peds48
Expert
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32K Messages
13 years ago
the black screen issue might be because your TV is not compatible with DirecTV's 1080p/24 resolution. unchecking the 1080p box under the resolutions settings can take care of this. Reg the internet speed, the faster you internet is, the faster you can start watching the movie. a download speed of 8 mbps will give you a real time download.
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sfbarpilot4
Contributor
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3 Messages
13 years ago
great thanks! will give it a try
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