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Contributor

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3 Messages

Sunday, November 20th, 2011 7:17 PM

movie downloads

I am tying to download a movie from the directv cinema.  It says it is downloading but when I go to watch it, it is a black screen, any help? 

Expert

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32K Messages

13 years ago

which movie are you trying to download? try setting the resolution to 1080I or 720p. see if that helps.

Contributor

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3 Messages

13 years ago

crazy, stupid, love...

 

i was able to download a tv show...

 

they said something about internet connection speed maybe not being enough...does that make sense?  if i get faster internet, it will still be a wireless connection...will the wireless be faster if the connection is faster??

 

thanks

Expert

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32K Messages

13 years ago

the black screen issue might be because your TV is not compatible with DirecTV's 1080p/24 resolution.  unchecking the 1080p box under the resolutions settings can take care of this.  Reg the internet speed, the faster you internet is, the faster you can start watching the movie.  a download speed of 8 mbps will give you a real time download.

Contributor

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3 Messages

13 years ago

great thanks!  will give it a try


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