New Member
Movie only plays for 15 to 20 minutes!
We tried to watch Dora and it only played for about 15 to 20 minutes. It cut off and would not resume and we could not watch the
rest of the movie.
New Member
We tried to watch Dora and it only played for about 15 to 20 minutes. It cut off and would not resume and we could not watch the
rest of the movie.
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Let us help you with your watch experience, @gretahenson.
Do you experience this when watching live TV or recorded shows? Is this happening on all channels or one channel? Did you reset your receiver and DVR?
To get started, we suggest that you reset your equipment, by unplugging your receiver's power cord from the electrical outlet, wait 15 seconds and then plug it back.
You can also perform a refresh online to help refresh your equipment and let us know if this helps.
We're here if you need further assistance!
Yetty, AT&T Community Specialist
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