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Contributor

Sunday, September 22nd, 2019 5:14 PM

Moving between Direct TV and Amazon Fire TV

I have had difficulty moving between Direct TV and Amazon Fire TV.  What are the proper instructions to give Alexa or on the remotes to switch between service efficiently and quickly?

Community Support

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255K Messages

6 years ago

Hi, @apgeria.

 

We can do all we can to help you switch from DIRECTV services to Amazon Fire TV faster. Are you using a DIRECTV remote? If so, which remote are you using? What model receiver do you have?

We hope to hear back from you soon!


Ariel, AT&T Community Specialist

Contributor

6 years ago

Thanks for responding so quickly. As a point of clarification I do NOT
have a Fire TV, I use a Fire Stick remote conned to a tv with Direct tv
services (including a central hub with dvr and 4 genies) and I have the new
300 mb Fiber Internet connected.

I have attached pictures of the DirectTv devices I use and the Amazon Fire
stick remote control. If you need the device numbers let me know as I am a
bit older and have difficulty with balance and walking.

I have the Fire Tv faub connected to the HDMI 1 input of my Toshiba Smart
Tv in the master bedroom as I am predominantly bed ridden. Also the
motivation for voice controls and remote use.

My objective is to change between DirectTv and Amazon Fire stick tv IN BOTH
DIRECTIONS using a minimal number of specific remote keystrokes.

Thank you for taking this challenge.



ACE - Master

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6.5K Messages

6 years ago

use the tv remote to change between inputs(also called source) on the tv

if alexa can control you tv, ask her to do it

Community Support

 • 

255K Messages

6 years ago

We're here to help, @apgeria!

Would you please post the pictures you provided previously? We are unable to view them on our end.

Also, we'd like to thank @mdram4x4 - their suggestion is a great one that could assist you with your conundrum.

We look forward to hearing from you!

Donovan, AT&T Community Specialist


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