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kmphillips25's profile

Contributor

Thursday, October 31st, 2019 12:19 AM

NBA League Pass won't work.

I have NBA League Pass 2019 activated under "My Programming" on my DirecTV account.(just like last year)
When i sign in with my "TV Provider" and sign in, it says. "You have successfully signed in and have access to NBA TV, Want NBA League Pass too?
This is very frustrating, because it worked last year and i am paying $50 a month. Thanks!

Community Support

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19.9K Messages

5 years ago

Hello @kmphillips25,

We're here to help with our NBA League Pass issue!

You learn the steps on how to activate NBA TV and NBA League Pass by going to our support article on our main website.


Hope this helps! Let us know if you need anything else.

Mihai AT&T Community Specialist

Contributor

5 years ago

No, unfortunately this doesn't work. When I follow the steps and activate my account, it gives me the exact same screen that the app does. "You have successfully signed in and have access to NBA TV, Want NBA League Pass too? Contact your provider to learn more."
Also, NBA Game Time isn't even an app any more. 
I talked on the phone with DirecTV for an hour yesterday, and they said it was an issue they were aware of, and are working on.

Community Support

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19.9K Messages

5 years ago

Hey there, @kmphillips25!

 

You are correct- we are aware of this known issue and want you to know that technicians are already working toward a resolution as quick as possible. The only thing we are able to do at this time would be to assist regarding troubleshooting. 

 

We apologize for the inconvenience, and appreciate your patience. If you have any further questions, let us know- we'll be here to help!

 

Thank you for being a part of our AT&T Community, and have a great day!

 

Donovan, AT&T Community Specialist

Contributor

5 years ago

I am have the same problem I have been talking to the corp offices digital assistance and there is no resulation in site all they say is there is an outage so I am having the same problem

Tutor

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4 Messages

4 years ago

This has been happening since last year. Had to show nba.com a copy of my bill and they gave me access but have not been able this year. $250 a month on directv and I can't access nba.com and I get double charged every month. 2 years and nobody has been able to fix it

Contributor

4 years ago

Some of my NBA League pass channels are showing but the majority are not. Been on.hold 25 minutes trying to find out why???

Teacher

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10 Messages

3 years ago

I’ve had the same issue all season some days it works some it doesn’t.  Frustrating as I would rather here the local announcers and usually that broadcast is only available via streaming

ACE - Teacher

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637 Messages

3 years ago

You might want to call Directv and see what they can do to resolve your issue.

This is a forum board with no direct access to anyone's account.  


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