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New Member

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2 Messages

Friday, December 10th, 2021

NBC channels 2 & 18 keep cutting in and out.

Only our NBC channels 2 & 18 are not working this morning.  The picture and volume continuously turn on and off on all of our TVs.  All of the other channels are working great. 

I have reset the system but it did not resolve the issue.  Please advise.  Thanks.   

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ACE - Sage

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46.7K Messages

4 years ago

Almost certainly a problem with the video feed from those stations. Where are you located? Be sure to contact the local station to ensure they're aware of the issue. 

New Member

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2 Messages

4 years ago

I'm located in the Orlando FL area.  I'll reach out to the local station.  Many thanks for the prompt response.  

ACE - Sage

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46.7K Messages

4 years ago

Others have posted here about this issue with some Orlando stations. It's not your equipment. 

Community Support

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255.7K Messages

4 years ago

Hey @MBBTRB, thank you for bringing this to our attention.

 

We appreciate for taking the time to share with us what's happening in your area. Our technical teams are aware of this and we're working to get this resolved as soon as possible, so you can continue enjoying your services.

 

Thank you for your time and patience.

 

 

David, DIRECTV Community Specialist


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