New Member
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3 Messages
Network connection
Why does my connection to my network not keep it's settings? Every time I turn my TV off, the next time I turn it on it tells me I do not have a connection and I have to go to network settings and rekey in my password. This just started happening over the last week or so.
litzdog911
ACE - Sage
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46.4K Messages
3 years ago
DVR/Receiver model number?
How are you connected to your home network?
Ethernet? WiFi?
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krfrantish
New Member
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3 Messages
3 years ago
CK14W Modem
I have rebooted everything several times. Nothing has been moved. Connect WiFi
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
In order for us to better assist, could you please clarify if this connection issue with your TV is related to a DIRECTV service (Satellite/Stream) or just with Internet service?
Thanks for letting us help!
Luis, DIRECTV Community Specialist
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shannon02
ACE - Expert
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21.1K Messages
3 years ago
If you mean a C41W that is not a modem but a mini client.
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krfrantish
New Member
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3 Messages
3 years ago
This is for DirecTV streaming.
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shannon02
ACE - Expert
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21.1K Messages
3 years ago
This is the DTV sat forum, try the DTV streaming forum.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hey @krfrantish, we want to help with fix the Ethernet connection.
Let's meet in a Direct Message to take a closer look on this. Please check you DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)
Katherine, DIRECTV Community Specialist
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