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A

New Member

 • 

1 Message

Thu, Oct 21, 2021 12:54 PM

News mix

Can not toggle to different channels on 200 news mix. Since yesterday 

New Member

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1 Message

1 m ago

Same. Also with news mix channel 71.

New Member

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4 Messages

1 m ago

I'm having the same issue. Stuck on CNN. 

janice805

Mentor

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68 Messages

1 m ago

Mine is also stuck.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hi @janice805, thank you for reach out to us.

There is an ongoing issue with those channels, we are currently working to get it solved as soon as possible. 

We appreciate your time.

Laura, DIRECTV Community Specialist

janice805

Mentor

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68 Messages

1 m ago

Restarting my Genie twice cured it.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Thank you for letting us know @janice805.

We're glad to hear that your service is now working properly. Don't hesitate to contact us back if you need anything else.

Laura, DIRECTV Community Specialist


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