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New Member
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3 Messages
Thursday, October 21st, 2021
Can not toggle to different channels on 200 news mix. Since yesterday
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1 Message
4 years ago
Same. Also with news mix channel 71.
4 Messages
I'm having the same issue. Stuck on CNN.
Mentor
229 Messages
Mine is also stuck.
Community Support
255.7K Messages
Hi @janice805, thank you for reach out to us.
There is an ongoing issue with those channels, we are currently working to get it solved as soon as possible.
We appreciate your time.
Laura, DIRECTV Community Specialist
Restarting my Genie twice cured it.
Thank you for letting us know @janice805.
We're glad to hear that your service is now working properly. Don't hesitate to contact us back if you need anything else.
murph1406
New Member
•
1 Message
4 years ago
Same. Also with news mix channel 71.
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0
Lesliew52
New Member
•
4 Messages
4 years ago
I'm having the same issue. Stuck on CNN.
0
0
janice805
Mentor
•
229 Messages
4 years ago
Mine is also stuck.
0
0
DIRECTVhelp
Community Support
•
255.7K Messages
4 years ago
Hi @janice805, thank you for reach out to us.
There is an ongoing issue with those channels, we are currently working to get it solved as soon as possible.
We appreciate your time.
Laura, DIRECTV Community Specialist
0
0
janice805
Mentor
•
229 Messages
4 years ago
Restarting my Genie twice cured it.
0
0
DIRECTVhelp
Community Support
•
255.7K Messages
4 years ago
Thank you for letting us know @janice805.
We're glad to hear that your service is now working properly. Don't hesitate to contact us back if you need anything else.
Laura, DIRECTV Community Specialist
0
0