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Thu, Oct 21, 2021 12:54 PM
Can not toggle to different channels on 200 news mix. Since yesterday
1 m ago
Same. Also with news mix channel 71.
I'm having the same issue. Stuck on CNN.
Mine is also stuck.
Hi @janice805, thank you for reach out to us.
There is an ongoing issue with those channels, we are currently working to get it solved as soon as possible.
We appreciate your time.
Laura, DIRECTV Community Specialist
Restarting my Genie twice cured it.
Thank you for letting us know @janice805.
We're glad to hear that your service is now working properly. Don't hesitate to contact us back if you need anything else.
How can we improve?