1 Message
News mix
I have direct TV satellite, samsung smart TV, and for many months/years channel 200 has 6 news channels 'NEWSMIX', and the TV controller allowed me to move between them and hear that one station, -and a blue box surrounded the picture out of 6 that provides the sound. Now it no longer allows me to move, stays permanently on CNN for sound. Instead when i press right button it brings a suite of 5 possible DTV apps options on the right side. Other TVs in my home on the same DTV incoming box work fine in allowing switching between the 6 channels. How to restore the moving between channels please?
detuch254
ACE - New Member
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5.2K Messages
4 months ago
What is the receiver model of the box that is having this issue? Have you tried a red button reset (right side for Genie clients)?
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DIRECTVhelp
Community Support
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254.6K Messages
4 months ago
Hello @Tonynasr Have a technical team on stand-by ready to help. We'll send you a DM and will ask for the best phone number associated with your account. Kharl, DIRECTV Community Specialist
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