Contributor
No live tv
Our area had a storm yesterday morning. We have two receivers and this only affects one. Since then, We are able to watch recorded shows including one that recorded last night. I reset probably 5 times and still do not have access to live tv. Checked ALL cables (receiver and tv) and unplugged power for 15 seconds or longer. Odd that it is only live tv when it recorded something last evening.
DIRECTVhelp
Community Support
•
255.1K Messages
6 years ago
Hello @Jlseaman,
To fully assist with this issue further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
Charles, AT&T Community Specialist
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