Contributor
No NFL Sunday Ticket on iphone
I have an 11Pro. This is the third Sunday I have not been able to get NFL Sunday Ticket on my iPhone 11 Pro. I can watch it on my tv. DirecTV technical support was unable to solve. Anyone else with issue?
Contributor
I have an 11Pro. This is the third Sunday I have not been able to get NFL Sunday Ticket on my iPhone 11 Pro. I can watch it on my tv. DirecTV technical support was unable to solve. Anyone else with issue?
DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hello @canetr,
We understand that you're having trouble with your NFL Sunday ticket. Don't worry, we can help figure out whats going on here.
What kinda error are you getting when trying to access?
Is the app still not working and have you tried reinstalling the app?
Also, here is a link that could be helpful with trying to troubleshoot your mobile app.
Charles, AT&T Community Specialist
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canetr
Contributor
5 years ago
Thank you.
Mary
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DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hello @canetr,
Thanks for providing that additional information.
Have you attempted uninstalling and reinstalling the APP as well as clearing the app data and cache?
If not, please try doing so and attempting to watch the APP to see if it works.
Hope to hear from you soon!
Mihai AT&T Community Specialist
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