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Thursday, June 25th, 2020 3:46 AM

No volume control, diverts to “no signal” screen when turned off with remote.

For no apparent reason my volume control on remote won’t work. When I shut tv off with remote a get a pin wheel icon and screen diverts to “no signal” signal screen?

Community Support

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255K Messages

5 years ago

Hi @richardhockin,

 

We can help with your DirecTV remote issue. 

 

Please follow these troubleshooting steps, and let us know if you continue to experience the same issue by reply to this thread. 

 

In regard to the no signal screen, please restart your main receiver/DVR, most of the time this will resolve the problem. 

 

Thank you, 

 

WallaceW, AT&T Community Specialist. 

 

 

 


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