New Member
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4 Messages
Not so
You may not advertise this in the documentation for government assistance it talks of bundles with whom I'd have to research more on that im bedridden in have no reason for not being up front on this issue not to resolve this before months go by I can afford 157 couldn't then can't now it's a fail forsure being new to government assistance I could have worded somethings wrong I do qualify for it how im not sure now I am sure what my budget is I'm also sure I'd like your service if possible
DIRECTVhelp
Community Support
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255.6K Messages
2 years ago
We appreciate you letting us know your pricing concern. We have sent you a DM to continue the assistance. Duvan, DIRECTV Community Specialist
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
TV is not considered as an essential service so DTV is a luxury TV provider that doesn't have any discounts so if you can't afford it you can't afford it. The Family channel package is the lowest priced package DTV has. The cheapest service is an OTA antenna that will get the free OTA channels in your area.
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Danimal64
New Member
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4 Messages
2 years ago
Maybe one should investigate before making a judgement call on what I can afford doesn't matter government supported doesn't mean poor you ever served your country I didn't get what I signed up for mere than anything else at this time I'm waiting for a settlement or pention just anything I can't afford thaf payment was honest about every thing I said can I get help or not
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
You are the one that said you can't afford it so what is there to investigate?
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Juniper
ACE - Expert
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23.3K Messages
2 years ago
@Danimal64
Government assistance refers to necessary services. TV is entertainment so doesn't have those programs.
So it IS SO for necessities. Nothing says you get government assistance on DirecTV.
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
There are 3 posts on this, there is this also https://forums.directv.com/conversations/directv-account/customer-service/649727da2ae401788a235a8b
(edited)
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