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2 Messages
Sunday, July 5th, 2020 8:10 PM
On Demand constantly buffering, Using AT&T for internet
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Community Support
255K Messages
5 years ago
Hi, @namloops, we're happy to help.
To fix the buffering with On Demand, try rebooting your router by unplugging it for about 30 seconds and plugging it back in. Then reset your DirecTV receiver. Let us know if you're still getting the buffering afterward.
We'll be awaiting your response.
Aminah, AT&T Community Specialist
Not using router, using Samsung phone as WIFI hot spot on my AT&T elite account.. I'm in a remote location, My speed test show 20Mb upload.
I have no problem with Netflex or Amazon prime on my smart TV.
Netflex and Amazon are through Hot Spot
ACE - Expert
21.1K Messages
Amazon and Netflix tailor the resolution to fit your internet speed, DTV sends it in the format it was made in. what is your tested download speed?
(edited)
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DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Hi, @namloops, we're happy to help.
To fix the buffering with On Demand, try rebooting your router by unplugging it for about 30 seconds and plugging it back in. Then reset your DirecTV receiver. Let us know if you're still getting the buffering afterward.
We'll be awaiting your response.
Aminah, AT&T Community Specialist
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shannon02
ACE - Expert
•
21.1K Messages
5 years ago
Amazon and Netflix tailor the resolution to fit your internet speed, DTV sends it in the format it was made in. what is your tested download speed?
(edited)
0
0