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New Member

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3 Messages

Thu, Oct 21, 2021 6:14 PM

One local station keeps blinking out for 2-3 seconds but none of the others do it

I have Channel 6, WKMG, Orlando FL which is a CBS affiliate. For the past two weeks the channel will blink out for 2-3 seconds and then the sound will do the same. Never happens at the same time. Sometimes it will be just once and other times it will be multiples in a row. Happens during the shows and also during commercials. But it only happens on this one station and no others, local or otherwise. I have reset the DTV DVR/Receiver with no change.

detuch254

ACE - New Member

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211 Messages

1 m ago

This is an issue with the communication between your local TV station and DIRECTV, I suggest contacting your local TV station and since they are losing a viewer, the problem should be fixed in a couple weeks if not days. 

New Member

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1 Message

1 m ago

Same exact thing is happening with me.  Only the Orlando CBS station does this.  I have reset the DVR multiple times but it keeps happening.  Live or recorded CBS shows and it happens on all tvs and receivers in the house. When I watch that same station with an antenna, there is no problem.  It must be between the station and Directv.

detuch254

ACE - New Member

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211 Messages

1 m ago

Yes @bobstew1 it’s between DIRECTV and local tv station 

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hello, @bobstew1. Thank you for reaching out!

We understand your concern regarding the CBS local station, since we are aware of this situation and our technical team is working non stop along with the engineers and the broadcast center to get this fixed as soon as possible.

Once the issue is resolved we will let our customers know. Thanks for contacting us today.

David, DIRECTV Community Specialist

New Member

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3 Messages

1 m ago

Thanks folks for your input and for contacting Directv. I tried contacting them via online chat but it kept dropping me. 4 times and an hour later and I gave up and decided to try this.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

We appreciate you for sharing that information with us as we're always happy to help. Please share your zip code with us so we can take a look into this.  ^JelexusA

New Member

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3 Messages

1 m ago

32162

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hi, @Hmlrht1_aol_com

Thank you so much for sharing your zip-code, indeed there is a general outage with WKMG CBS 6 in the Orlando area, we are already working to resolve this as soon as possible.

Thank you for keeping us updated! And let us know if you have other concerns.

Andres, DIRECTV Community Specialist

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