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Contributor

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2 Messages

Friday, December 16th, 2011 5:07 PM

Only able to watch HD content through DIRECTV2PC

For some reason I can only watch HD content.  That does not seem correct.  When I try to play SD I get the error "Directv2pc cannot play the video content because your monitor does not support the playback of protected content."  Seems like I would get that message if I was trying to watch HD but....

 

Any ideas?

 

This computer is on a fresh install of Win 7 Home - 64 Bit

ASUS P5Q Pro (MB)

Quad Core - E6600 (CPU)

4 GB RAM

Radeon HD 6870 (Video)

(2) SSD OCZ drives [RAID 0]

ASUS 246H Monitor hooked up through HDMI Cable.

Expert

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20.7K Messages

13 years ago

I must tell you that I record virtually no SD content so had never experienced this situation.  In response to your post I recorded a portion of "Judge Judy" in SD and sure enough I got the same error message as you did.  In addition, all of the HD recordings on my DVR play perfectly just the same as you.  I would say you have no problem with your setup but that there is an inherent weakness of some kind in the software.  I'll see what I can find out, if anything, and post back.

 

Note that I'd bet that this error would not occur if you were feeding your monitor with other than a HDMI cable as that is the only cable type capable of monitoring HDCP (copy protection) compliance.

Contributor

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2 Messages

13 years ago

Weird isn't it.  You would think that the SD would not be an issue.  I would more than likely watch mostly HD as well but since I just had it installed and the kids had recorded a few things I clicked on those to start with.  Actually I tried to watch the refer a friend video first.   

 

Figured I would post on here since a search didn't return anything and someone else will have a issue with this soon and it could be fixed before someone gets mad or pulls hair out.  Thanks for the response. 

Expert

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20.7K Messages

13 years ago

Just an aside, but I've been using Directv2PC extensively since the day it was released a few years ago and I've responded to literally hundreds if not thousands of posts in the forum and this is the first time I've had any need to try a SD recording.  I simply don't record any SD.  I think that may be true for most folks, except those that are in a DMA that doesn't provide HD local stations.  

 

As a guess, I'd assume that Cyberlink, who developed this software, simply didn't provide whatever necessary to provide for SD playback. 

Contributor

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2 Messages

13 years ago

Holy cow I just realized I've got the same issue with my computer, using DVI cables. I record almost exclusively in SD because I don't have an HDTV and so I use the SD versions to save recording capacity.

Contributor

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1 Message

13 years ago

DCD,

 

   Thank you for posting this information and participating so actively in the forums, it's a huge help.  I just ran across the same issue with SD video formats trying to stream old Sesame Street shows for my kid.  Please keep this thread active, I'm very interested in a resolution.

 

Thanks again.

Expert

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20.7K Messages

13 years ago

I've submitted this situation to our contact at Directv and we'll see what we hear back, if anything.


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