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Sunday, April 12th, 2020 3:23 AM

Only Partial Recording of DirecTV Cinema Movie

My dad decided to rent The Rise of Luke Skywalker, but due to our poor internet, DirecTV recommended that we pre-record the movie to get 1080p. We chose to do that, but the DVR only recorded 47 minutes of the movie? How are we supposed to watch the rest of the movie without having to rerent the movie?

Community Support

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255K Messages

5 years ago

Let us see what we can do for you, @oreddington.

 

How long ago did you rent the movie; has the rental period already passed?

 

If you haven't already, please Troubleshoot your DIRECTV receiver to get it to reset, then try recording the movie again. Let us know how it goes.

 

Aminah, AT&T Community Specialist


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