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1 Message

Friday, November 29th, 2024 8:05 PM

On-screen prompt issue

I have been having an issue no matter what program or sports I'm watching. If I press 'info' or 'more info', or guide, or list, 'press ⏪️ to stream program from the beginning '

it's there for the entire time I'm using that function.  The only time it disappears is when I go back to actually watching  or un-pausing whatever.....it disappears in a few seconds.  It's VERY annoying 

Community Support

 • 

254.5K Messages

6 days ago

Hi, @gman4skins. Please try pressing the "Exit" button. Typically, this action will remove the prompt shown on your screen. 


Ritchelle, DIRECTV Community Specialist


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