Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

Monday, April 20th, 2020 1:45 AM

Ordering a movie

We were ordering a movie and it starts playing, but it goes to the screen where it is unavailable with a 781 error code. What needs to happen to make this work?

Community Support

 • 

255K Messages

5 years ago

We understand that you're having problem with your watch experience and getting error code 781, @. Don't worry, we can help figure out what happen here.

Is your internet working smoothly? If not, we suggest that reboot your router and checking all cable connections

Learn how to troubleshoot your DTV error codes. Let us know if that helps at all.

Charles, AT&T Community Specialist

 


NEED HELP?