2 Messages
Pandora is not working on my main receiver
HR44/500 receiver Pandora plays for less then one minute then skips to next song. On Genie it works fine.
2 Messages
HR44/500 receiver Pandora plays for less then one minute then skips to next song. On Genie it works fine.
litzdog911
ACE - Sage
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46.4K Messages
4 days ago
When did the problem start? Have you tried resetting the HR44?
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DIRECTVhelp
Community Support
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254.9K Messages
4 days ago
Hey @Pietrucker. @litzdog911 is right. Try restarting your receiver and modem/router, then check app updates. Also, if you're playing music while viewing a video, it won't work since HR44 receivers do not permit Pandora's music during video playback. Rizza, DIRECTV Community Team Rizza, DIRECTV Community Team
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shannon02
ACE - Expert
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21K Messages
4 days ago
The HR44 is the Genie the rest are mini clients.
Pandora is built in and can't be updated by the user.
None of the Genie's can play Pandora while watching another channel but the HR24 does.
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DIRECTVhelp
Community Support
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254.9K Messages
4 days ago
Thanks for the input, @shannon02. In addition, there's a known outage related to partial song duration or skipping songs on the Pandora app. Our team is aware and is working on it. Rizza, DIRECTV Community Team
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Pietrucker
2 Messages
3 days ago
Thank you. It's been going on for almost 2 weeks. I guess I will have to wait for an update.
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DIRECTVhelp
Community Support
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254.9K Messages
3 days ago
You're welcome. You'll know this is resolved when the app appears again with no issues. We appreciate your patience. John, DIRECTV Community Team
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