New Member
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3 Messages
pause screen comes too fast
I watch Chinese programs and put on pause to read chinese language subtitles but before I can read them the (Edited per community guidelines) ads screen comes on. Is there a way to keep my program visible for more than the few seconds before the screen goes to the ads?
DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
The adds can be blocked on the website and in the other devices is not possible. You can see more information Here
Please let us know if that works, we are here to help!
Mauricio, DIRECTV Community Specialist
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huanghou
New Member
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3 Messages
3 years ago
your pause screen on TV watching recorded shows on genie! your Directv ads.
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
At this moment, the ads are part of the programming and the recordings. However, we can check the options for slow motion based on your receiver. Could you please provide us your receiver model?
Mauricio, DIRECTV Community Specialist
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shannon02
ACE - Expert
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21.1K Messages
3 years ago
You can remove the ads by disconnecting the receiver from the internet and there is no way to change when the ads start.
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huanghou
New Member
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3 Messages
3 years ago
HR 44-500
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litzdog911
ACE - Sage
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46.4K Messages
3 years ago
It doesn't matter what DVR model you have. There's no way to alter the "pause" ads, unless you disconnect your DVR from the internet.
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Here are some steps for the receiver you have:
1.During my event/show press and hold the Play Pause ('>ll') button.
2.The show will go into Pause mode.
3. keep pressing holding the Play/Pause button.
4. The show will go into mode.
Please let us know if that works, we are here to help.
Mauricio, DIRECTV Community Specialist
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