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Monday, April 13th, 2020 4:48 PM

Persistant 771 error code for 3 weeks.

Only get a few channels functioning normally. No obvious pattern. For example can't get CNN-HD, ESPN, some local stations. Can pick up CNN International, occassionlly FOX and MSNBC Have tried all the usual fixes and reprogrammed set but to no avail. Find tech help on the phone impossible to get to.

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Official Solution

ACE - Professor


52 Messages

4 years ago

Possible dish alignment problem, possibly caused by storms or high winds? Techs are still operating, just less of them than usual. Call centers are short staffed and call volumes are high, so expect hold times of a couple of hours. There are some videos on Youtube showing how to check & correct dish alignments, if you're inclined.


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