New Member
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1 Message
Persistent black bar on the right side of the screen
For a week we have had a black bar on the right side of the screen with the outline of a blue box. It all started one night when a small dog stepped on the remote control. We would greatly appreciate if anyone could tell us how to make this go away. Thank you
So far we have tried.
Rebooting x3
Resetting the Geni Mini
Unplugging and plugging in cables
Turning the closed caption on and off
Spending an hour on the phone with tech support
Other channels outside of DirectTV do not feature the black bar, this is a DirectTV issue/setting
JackRussellV
New Member
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1 Message
4 years ago
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litzdog911
ACE - Sage
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45.8K Messages
4 years ago
That doesn't look like anything a DirecTV box should produce.
What DVR/Receiver model do you have?
How exactly is it connected to your TV?
Can you try a different TV INPUT connection?
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