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T

New Member

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1 Message

Sat, May 14, 2022 6:42 PM

playback failed

continued "playback failed"  how do I fix?

litzdog911

ACE - Sage

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42.6K Messages

Il y a 13 d

What DVR/Receiver model numbers?

Have you tried resetting them (red reset button)?

detuch254

ACE - New Member

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709 Messages

Il y a 12 d

@thomaspowers that error often appears when DVRs or HD receivers are trying to interact via Whole Home DVR but they cannot because there isn't a good connection or the DVR being used for programming is not connected to the network.

However, please confirm that this error appears from a DIRECTV receiver, not from a phone or tablet. This way, we can confirm that this particular error is coming from a Whole Home DVR incident, not a device having issues streaming channels on the DIRECTV app. 


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