@thomaspowers that error often appears when DVRs or HD receivers are trying to interact via Whole Home DVR but they cannot because there isn't a good connection or the DVR being used for programming is not connected to the network.
However, please confirm that this error appears from a DIRECTV receiver, not from a phone or tablet. This way, we can confirm that this particular error is coming from a Whole Home DVR incident, not a device having issues streaming channels on the DIRECTV app.
litzdog911
ACE - Sage
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46.7K Messages
4 years ago
What DVR/Receiver model numbers?
Have you tried resetting them (red reset button)?
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detuch254
ACE - New Member
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5.2K Messages
4 years ago
@thomaspowers that error often appears when DVRs or HD receivers are trying to interact via Whole Home DVR but they cannot because there isn't a good connection or the DVR being used for programming is not connected to the network.
However, please confirm that this error appears from a DIRECTV receiver, not from a phone or tablet. This way, we can confirm that this particular error is coming from a Whole Home DVR incident, not a device having issues streaming channels on the DIRECTV app.
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